clients and assisting with any concerns raised; • Investigates and resolves all claims, complaints, queries;
clients and assisting with any concerns raised; • Investigates and resolves all claims, complaints, queries;
purchase orders as required; track orders and investigate problems. As well as to ensure consistent stock
purchase orders as required; track orders and investigate problems. As well as to ensure consistent stock
inventory with system records, identifying and investigating any discrepancies.
KPIs. Manage customer expectations. Damage investigation and root cause analysis. Collection and delivery
KPIs. Manage customer expectations. Damage investigation and root cause analysis. Collection and delivery
reconciling inventory records with sales data, and investigating any discrepancies to identify the root causes