Officer, based at the Sugar Terminal in Maydon Warf, Durban, KwaZulu-Natal. The hedging, marketing, and shipping associated requirements relating to sugar exports from Durban and Maputo Controls the accuracy and completeness
Build strong Customer relationships, customer-centric front line, and ensure consistent
consistent delivery of excellent Customer service across all departments
Duties & Responsibilities
Ensure customer satisfaction by delivering in full and on time
Achieve agreed Customer Service
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer service
returns, and repairs
Establish and build Customer relationships and take personal ownership of resolving
professional service and update clients on existing orders. Liaising with suppliers. Customer Service Reports Reports. Follow-ups with customers. Accounts queries – Income in advance for Export & Local clients. Follow-up call. Report back, in detail, to customers. Report back to customers, daily, on Quotation and order status Maintain and update one drive sheets and folders. Customer discounts Loyalty signed agreements. Weights and Retention of customers Forecast & Planning • Reporting Report back, in detail, to customers. Report back
timely and efficient delivery of goods to our customers. You will be responsible for transporting items Timely Delivery: Deliver products promptly to customers in accordance with established delivery schedules delivery process. Customer Service: Provide excellent customer service by greeting customers upon delivery bike. Experience: Previous experience in delivery services or a similar role is preferred but not required skills, both verbal and written, to interact with customers and the dispatch team. Reliability: Dependable
timely and efficient delivery of goods to our customers. You will be responsible for transporting items Timely Delivery: Deliver products promptly to customers in accordance with established delivery schedules delivery process. Customer Service: Provide excellent customer service by greeting customers upon delivery bike. Experience: Previous experience in delivery services or a similar role is preferred but not required skills, both verbal and written, to interact with customers and the dispatch team. Reliability: Dependable
of assigned responsibilities, marketing and customer service within a trading branch environment. Minimum branch a recommendation 2 years experience in customer service and marketing an advantage Valid driver’s Responsibilities: Marketing and providing excellent customer service Handling of cash Control over stock Management
/>Duties:
You will manage the customer relationship (management of orders, contracts
related to contracts and customer orders.
Ensure the satisfaction of the customers at all times
Validate
/>Validate and record customer orders.
Analyze stocks and make material allocations, i.e. Ensure correct
allocated, consider FIFO basis.
Manage end-to-end customer orders (registration, review of deadlines, allocate
raise any material irregularities, ).
Keep customers informed of the status and progress of their orders
system will secure Duties: You will manage the customer relationship (management of orders, contracts related to contracts and customer orders. Ensure the satisfaction of the customers at all times Validate Validate and record customer orders. Analyze stocks and make material allocations, i.e. Ensure correct material allocated, consider FIFO basis. Manage end-to-end customer orders (registration, review of deadlines, allocate raise any material irregularities, …). Keep customers informed of the status and progress of their orders
system will secure Duties: You will manage the customer relationship (management of orders, contracts related to contracts and customer orders. Ensure the satisfaction of the customers at all times Validate Validate and record customer orders. Analyze stocks and make material allocations, i.e. Ensure correct material allocated, consider FIFO basis. Manage end-to-end customer orders (registration, review of deadlines, allocate raise any material irregularities, …). Keep customers informed of the status and progress of their orders
in any area of the business unit. 1. Provide customers with orders 2. Assist with loading and offloading assistance to customers and suppliers 6. Complete Wash Bay activities 7. Customer Service 8. To uphold company culture through behaviours such as: • customer centricity • effective self-management and teamwork