Purpose
Coordinate customer activities within the applicable portfolio in an efficient and cost effective manner focusing on customer satisfaction.
Key Performance Areas:
• Customer Service Coordination
o Direct liaison between the sales force, customers, and company
Our Wester Cape depot is looking to appoint an Operational Assistant MSB. Operations Administration Complaints management: Incidents investigated and reported Briefing and debriefing Scheduling of Disciplinary Hearings Ensure complaints are finalised/resolved within 24-48 hours Ensure deduction form
Our Wester Cape depot is looking to appoint an Operational Assistant MSB. Operations Administration Complaints management: Incidents investigated and reported Briefing and debriefing Scheduling of Disciplinary Hearings Ensure complaints are finalised/resolved within 24-48 hours Ensure deduction form