shipment file Service clients to ensure that clients' needs are achieved Verify charges on clearing agent's
willing and able to work long hours and sleep out if need be. Must be tech savvy-able to use apps, and WhatsApp
inspection list will be issued. Any errors on the vehicle need to be reported immediately before the vehicle can
inspection list will be issued. Any errors on the vehicle need to be reported immediately before the vehicle can
days. Questions are used to clarify the customer's needs or concerns. Assistance from other staff is sought /or operations is used to respond to customer's needs. Customer inquiries and associated action are recorded recorded and reported (CCC System). Special needs are addressed. Provide feedback to managers and internal
review staff performance and identify training needs. Implement effective disciplinary and grievance
review staff performance and identify training needs. Implement effective disciplinary and grievance
Communicate with the dispatch and emergency services as needed. Regulatory Compliance: Ensure compliance with