collected within the stipulated number of debtors days Banking is done in accordance with Company stipulated procedures Stock holding days is in accordance with Company standards, currently under 10 days Stipulated financial report favourable interaction Menu design meets standard quality, colour, texture and presentation requirements budgeted costs Hygiene, food safety and quality standards are met Non-conformances are appropriately rectified supervision/management Appearance is in accordance with standards Appropriate finishing methods and garnishes are
collected within the stipulated number of debtors days Banking is done in accordance with Company stipulated procedures Stock holding days is in accordance with Company standards, currently under 10 days Stipulated financial report favourable interaction Menu design meets standard quality, colour, texture and presentation requirements budgeted costs Hygiene, food safety and quality standards are met Non-conformances are appropriately rectified supervision/management Appearance is in accordance with standards Appropriate finishing methods and garnishes are
perform their tasks and duties to the prescribed standards and procedures. Ensure that vehicles are collected basis. Ensure that the housekeeping standards are of a high standard. Address and respond to customer complaints
restaurants, while upholding the Franchise brand standard. AREAS OF RESPONSIBILITY Drives, monitors, and that are briefed by the analyst. Implement the standard operating procedures as directed by specialists measuring compliance to the brand and operational standards as per the SOP guidelines. Provides opening support Audits for problematic stores. Ensure that R&M standards are acceptable. Ensure that: Technology Policies crew, focusing on product knowledge, service standards and operational procedures. Provide coaching and
restaurants, while upholding the Franchise brand standard. AREAS OF RESPONSIBILITY Drives, monitors, and that are briefed by the analyst. Implement the standard operating procedures as directed by specialists measuring compliance to the brand and operational standards as per the SOP guidelines. Provides opening support Audits for problematic stores. Ensure that R&M standards are acceptable. Ensure that: Technology Policies crew, focusing on product knowledge, service standards and operational procedures. Provide coaching and
exceptional customer service standards are met at all times Develop and implement standard operating procedures ensuring compliance with hygiene and safety standards Collaborate with the kitchen and back of house training sessions to communicate updates, reinforce standards, and address any issues or concerns Monitor and
staff activities, implementing & monitoring standards, driving professionalism, providing feedback to drink service sequence as well as the overall standards of service in the C&B department Responsible changing staff behaviour, delivery of service standards, ensuring guest satisfaction Apply a “Think on enforced as directed by the relevant legislation and standard operation procedures of the Company Ensure staff
staff activities, implementing & monitoring standards, driving professionalism, providing feedback to drink service sequence as well as the overall standards of service in the C&B department Responsible changing staff behaviour, delivery of service standards, ensuring guest satisfaction Apply a “Think on enforced as directed by the relevant legislation and standard operation procedures of the Company Ensure staff
Able to maintain themselves and others to a high standard Confident and able to handle large amount of staff
Able to maintain themselves and others to a high standard Confident and able to handle large amount of staff