the food and service meet quality standards and customer expectations. Customer Service: Overseeing customer customer service to ensure a positive dining experience and handling customer complaints or issues. Health
with the front-of-house team to ensure efficient service. Menu Development Menu Planning: Designing and updating menus based on seasonal availability and customer preferences. Developing new recipes and ensuring culinary workshops, trade shows, and conferences. Customer Interaction Guest Satisfaction: Interacting with Addressing and resolving any customer complaints regarding food quality or service. Special Events: Planning special events, banquets, and catering services. Customizing menus for events based on client preferences
with the front-of-house team to ensure efficient service. Menu Development Menu Planning: Designing and updating menus based on seasonal availability and customer preferences. Developing new recipes and ensuring culinary workshops, trade shows, and conferences. Customer Interaction Guest Satisfaction: Interacting with Addressing and resolving any customer complaints regarding food quality or service. Special Events: Planning special events, banquets, and catering services. Customizing menus for events based on client preferences
DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement procedures within the Food and Beverage team in all service areas, identifying and applying a disciplined approach when opportunities present or are required. • CUSTOMER LOYALTY – Ensure training and implementation of early guest recognition, anticipatory service and a consistent service standard is offered to our guests
DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement procedures within the Food and Beverage team in all service areas, identifying and applying a disciplined approach when opportunities present or are required. • CUSTOMER LOYALTY – Ensure training and implementation of early guest recognition, anticipatory service and a consistent service standard is offered to our guests
procedures by ensuring a tip top fleet and customer service excellence. As per the organogram, take full procedures. Ensure that vehicles are collected from customers on time. The vehicle utilization report is managed are of a high standard. Address and respond to customer complaints immediately – Follow up within 24 hours
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action effectively with customers Ensure daily creation of suitable atmosphere for customers Contribute towards – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each follow procedures on complaint handling Ensure customers are greeted when arriving as well as departing
the menu to align with seasonal availability and customer preferences. Ensure menu items are diverse and adherence to safety standards. Customer Interaction : Engage with customers to receive feedback and ensure Address and resolve customer complaints or issues related to food quality or service. Administrative Duties Coordinate with front-of-house staff to ensure seamless service. Salary: R15 000 R15 000
the menu to align with seasonal availability and customer preferences. Ensure menu items are diverse and adherence to safety standards. Customer Interaction : Engage with customers to receive feedback and ensure Address and resolve customer complaints or issues related to food quality or service. Administrative Duties Coordinate with front-of-house staff to ensure seamless service. Salary: R15 000 R15 000
Relations Specialist who excels in communication and customer interaction. The ideal candidate will anticipate player. Key Responsibilities: Provide seamless service delivery through regular guest correspondence, journey stakeholders to ensure smooth and friendly service. Promptly and efficiently resolve guest queries Experience in handling customer relationships and promoting products/services in the inbound travel industry follow-up skills Consistent approach to quality, service, and results Salt is acting as an Employment Agency