Knysna RESPONSIBILITIES: Provide excellent guest service in an efficient manner. Ensure that the facility Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all the cleanliness and organization of the dining, service and preparation areas in accordance with established concerning all aspects of the operation. Direct and assist staff members in maintaining high standards of of food presentation, sanitation and service. Monitor food production and the final product to ensure that
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards concerning all aspects of the operation. Direct and assist staff members in maintaining high standards of of food presentation, sanitation, and service. Monitor food production and the final product to ensure
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
regarding areas, décor, set up, menu engineering Assist with function enquiries and initial bookings Client high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action & table numbers out of your head in order to assist the hostess during busy periods Ensure product stipulated Keep good time as per contract of employment Assist with handling calls and reservations Bookings sheets – know the daily specials Execute outstanding service standard to achieve sales targets personally and
productivity whilst maintaining the brand standards of service and quality. Management: Direct and manage the the management and compliance of SLAs. Customer Service: Monitor guest, tenant and supplier satisfaction in conjunction with the unit managers. People: Support the HR function to ensure employee motivation, policies and regulations. Sales & Marketing: Support sales to increase market share by attracting more to drive higher revenues. Support the marketing of the precinct's services and facilities. Capability
productivity whilst maintaining the brand standards of service and quality. Management: Direct and manage the the management and compliance of SLAs. Customer Service: Monitor guest, tenant and supplier satisfaction in conjunction with the unit managers. People: Support the HR function to ensure employee motivation, policies and regulations. Sales & Marketing: Support sales to increase market share by attracting more to drive higher revenues. Support the marketing of the precinct's services and facilities. Capability
experience from arrival to departure Efficient assistance with front-of-house admin, including Guest billing a High Service ethic and standard across all aspects of the Lodge in Manager's absence Assist in implementing line with company Assist in stock control and monthly stock reporting for ALL Assist in managing Lodge
Beverage Manager, managing performance, engendering support, and building loyalty. Managing, directing, and displays, food, and drink service sequence as well as the overall standards of service in the C&B department positively changing staff behaviour, delivery of service standards, ensuring guest satisfaction. Apply a and committed. Constantly work the floor during service times to test guest feedback, coach staff and remedy rosters in the absence of the F&B Manager and assist with Duty Manager shifts as required. Ensure the
Beverage Manager, managing performance, engendering support, and building loyalty. Managing, directing, and displays, food, and drink service sequence as well as the overall standards of service in the C&B department positively changing staff behaviour, delivery of service standards, ensuring guest satisfaction. Apply a and committed. Constantly work the floor during service times to test guest feedback, coach staff and remedy rosters in the absence of the F&B Manager and assist with Duty Manager shifts as required. Ensure the