and innovate as our Premium Travel Operations Manager Is this you? Are you a detail-oriented and organised with a passion for travel operations and team management? Do you excel in communication, fostering collaboration team by providing comprehensive operational and management support. You will be the first point of contact independent Travel Advisors, handling team queries, managing emergency duties, and coordinating systems operations will draft, implement, and manage Standards of Performance (SOPs), manage quotes and bed night balances
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of groups to property management and events to the relevant operations manager Seek to always maximise reservations made by phone/fax/email in the Property management system (Opera) Transfers to/from the properties reservations such as extensions, early departures, etc Manage “no show” reservations by investigation and recording special billing arrangements for reservations in all business segments All reservation details: special requests Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval
of groups to property management and events to the relevant operations manager Seek to always maximise reservations made by phone/fax/email in the Property management system (Opera) Transfers to/from the properties reservations such as extensions, early departures, etc Manage “no show” reservations by investigation and recording special billing arrangements for reservations in all business segments All reservation details: special requests Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval
remain calm during difficult situations or in a very busy environment Excellent interpersonal skills, including
Department: Housekeeping · Reporting to: Rooms Divisions Manager · Location: The Twelve Apostles Hotel Premises Required: · Grade 12 (NQF 4) · 5 years housekeeping management experience. · Other rooms division experience Experience with a Property Management System · Experience with a Stock Management System · Computer literate proven competence and adherence to well established business practices. Minimum Experience or Qualifications Required: · Grade 12 (NQF 4) · 5 years housekeeping management experience. · Other rooms division experience
Village N Life is a leading Tourism and Hospitality Management Company based in the beautiful Camps Bay.
If Requirements:
guests and crew in all food outlet.
Minimum 5 years at a senior level in Reservations managing guest relations/camp operations Experience in skills are advantageous Ability to multitask and manage time effectively Extremely proactive, with an outgoing without compromising accuracy Excellent time-management and prioritisation skills Strong team player
Minimum 5 years at a senior level in Reservations managing guest relations/camp operations Experience in skills are advantageous Ability to multitask and manage time effectively Extremely proactive, with an outgoing without compromising accuracy Excellent time-management and prioritisation skills Strong team player