effective liaison between reservations and front office staff with other departments. Ensuring that all
qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel.
Computer literate:
license
Minimum requirements:
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure reconciliation of Front Office External Supplier Accounts (external airport transfers etc.) Manage O-status and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain
detail-focused, professional, and approachable junior Duty Manager to join their team Wanting to make his mark Oversee the team on the shop floor, and set out any duties or specific tasks to be completed during the shift • Ensure that team members are completing their duties to a high standard and being productive during seen to. • Ensure the highest level of customer service for customers. • Book any training required for management role. • 5 years' experience in the customer service industry • Strong leadership skills. • Detail-focused
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure reconciliation of Front Office External Supplier Accounts (external airport transfers etc.) Manage O-status and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain
The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To
and a perfect stay".
MAIN DUTIES & RESPONSIBILITIES
It is important that the candidate
As a Food and Beverage Duty Manager, you play a key role in overseeing the food and beverage operations Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are
daily administration of the concierge and reception duties