offerings and serving as the primary contact for consultants, assisting guests with reservations and special
/>Handling hotel/lodge reservations based on consultant requirements.
Distributing travel requests
requests to agents and supporting Sales consultants with administrative tasks
Collaborating with Sales
parties eg. service providers, customers etc.
● Drive customer excellence, facilities management suppliers where necessary
● Handle escalated customer complaints
● Head Office inspections to Control
● Maintenance control
A Consultant will be in touch if you are shortlisted for the
Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour policies and procedures in conjunction with IR consultants and HR support
provide tailored services and personalized consultations for both individual travellers (FIT) and group
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of
all aspects of the lodge, ensuring exceptional customer service, and maintaining high standards of quality and in good health
A Consultant will be in touch if you are shortlisted for the
weekends, and holidays
Consultant: Gillian Ngwenyama - Dante Personnel Mpumalanga
holidays
Sales systems preferred
Consultant: Linda van Staden - Dante Personnel Pretoria
English and Afrikaans
Consultant: Gillian Ngwenyama - Dante Personnel Mpumalanga