occupancy changes to all departments. Training on Front Office Procedures / SOP's. Driving PIT check procedure check-in/out. Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets. Minimize waste and control resources within within your department. Managing the Front Office floats (reception and “Forex”). Ensure, enforce and including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials
Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials
on Rotational basis (for top corporate client). Office based position: Menlyn Pretoria ______________
on Rotational basis (for top corporate client). Office based position: Menlyn Pretoria ______________
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
promotions and events
Good Computer skills in MS Office (Word, Excel & Outlook)
ADVANCED knowledge