centres to maintain/improve profitability, customer service and various commercial aspects.
Experience
experience in a customer service role
satisfaction by maintaining impeccable standards of service, hospitality, and guest interactions.
high standards of guest satisfaction, and drive financial performance. This position demands a dynamic leader
ability to inspire a team to deliver outstanding service.
Key Responsibilities:
service.
Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates Manager in Africa (2) years Good track record of Financial performance and returns for owners Ability to
Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates Manager in Africa (2) years Good track record of Financial performance and returns for owners Ability to
Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates Manager in Africa (2) years Good track record of Financial performance and returns for owners Ability to
Customers
Dimensions: (staff, financial)
No budget responsibility
No direct presentations and confirm and update menu and service costs for customer.
operations of the spa, ensuring smooth and efficient service delivery. Manage and supervise spa staff, including and development to maintain high standards of service. Ensure compliance with health, safety, and hygiene strategies to promote spa services and products. Manage budgets, financial records, and inventory, ensuring and booking systems. In-depth knowledge of spa services, treatments, and products. Strong organizational organizational and multitasking skills. Ability to handle financial management and budgeting. High standards of personal
operations of the spa, ensuring smooth and efficient service delivery. Manage and supervise spa staff, including and development to maintain high standards of service. Ensure compliance with health, safety, and hygiene strategies to promote spa services and products. Manage budgets, financial records, and inventory, ensuring and booking systems. In-depth knowledge of spa services, treatments, and products. Strong organizational organizational and multitasking skills. Ability to handle financial management and budgeting. High standards of personal
assign tasks, and monitor performance. Customer Service: Ensure a high level of customer satisfaction by atmosphere. Financial Management: Manage budgets, forecast sales, and control expenses. Monitor financial performance performance and implement strategies to achieve financial targets. Inventory Control: Oversee inventory present regular reports on operational performance, financial metrics, and staff performance to senior management communication and interpersonal abilities. Proficiency in financial management and budgeting. Ability to work under