Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are Development: Provide training to staff on service standards, product knowledge, menu items, upselling
guest services.
operations of food and beverage services.
centres to maintain/improve profitability, customer service and various commercial aspects.
Experience
experience in a customer service role
This role ensures that our Food and Beverage services are of exceptional quality, offering outstanding
Competencies:
coffee shop where premium coffee meets impeccable service in a warm, inviting atmosphere. This is an opportunity and committed to providing excellent customer service? We are looking for dedicated and experienced individuals delight our customers Provide exceptional customer service with a friendly and positive attitude Work with Experience in the coffee shop industry Strong customer service skills Knowledge of coffee preparation techniques
coffee shop where premium coffee meets impeccable service in a warm, inviting atmosphere. This is an opportunity and committed to providing excellent customer service? We are looking for dedicated and experienced individuals delight our customers Provide exceptional customer service with a friendly and positive attitude Work with Experience in the coffee shop industry Strong customer service skills Knowledge of coffee preparation techniques
smooth operation of the front office and guest services at the resort. Overall, as a resort front office responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising drivers to ensure they provide excellent customer service to guests.
Handling Guest Concerns: to enhance their skills and knowledge in guest service, reservation systems, and other relevant areas