for Travel Coordinators and independent Travel Advisors, handling team queries, managing emergency duties
certificate as an electrical and/or mechanical technician or equivalent trade test certificate · 5 years’ sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; maintain high standards and provide the best possible service to guests, and implement improvements where required quarterly electrical and mechanical maintenance service plan · manage the monthly electro-mechanical stock-take
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
best practice is followed and ensuring that food service meets the highest quality standards DUTIES & and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
Knysna RESPONSIBILITIES: Provide excellent guest service in an efficient manner. Ensure that the facility Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of food presentation, sanitation and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Knysna RESPONSIBILITIES: Provide excellent guest service in an efficient manner. Ensure that the facility Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of food presentation, sanitation and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are Development: Provide training to staff on service standards, product knowledge, menu items, upselling
DELIVERY OF SERVICE – Through management of team members across all Food and Beverage service areas, with exceptional and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement procedures within the Food and Beverage team in all service areas, identifying and applying a disciplined approach early guest recognition, anticipatory service and a consistent service standard is offered to our guests delivery of service in all areas, including dinner, breakfast, functions and room service. • EFFECTIVENESS