housekeeping staff on standards, procedures, and guest service expectations.Requirements:
or world class lodge.
- High standards of service excellence and a passion for the industry.
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hotel or world class lodge. - High standards of service excellence and a passion for the industry. - Exceptional
beverages is an added advantage Experience in the service industry especially in dealing with guests and
Housekeeping team Implement and achieve daily team services and operational objectives Daily handovers and
exceptional Upselling of other group facilities and services including our affiliates Adhere to and maintain
exceptional Upselling of other group facilities and services including our affiliates Adhere to and maintain
guests to obtain feedback on product quality and service levels.
Lodge and brand are taken to the next level of service standards. Overall responsibility for budget creation departments, Hospitality Manager to ensure the Lodge and service standards are always maintained, ensure costs and
maintain desired food cost percentage. Customer Service and Collaboration: Interact with customers to ensure special requests or complaints. Collaborate with service staff to communicate menu changes, dish availability