Hospitality Manager - with equal experience in F&B, Front Office and 4/5 Hotel Management of 6 years: advantageous 6 Years' Food & Beverage Management and Hotel Management experience at 4/5 star property in
Our client is seeking a Lodge Manager to join their team, based in Sterkstroom.
Successful candidate will be responsible for management of the day-to-day operations of the lodge in order to meet the specified standards, objectives and standard operating procedures.
Minimum Requirements:-
advantageous
advantageous
Hospitality Manager - with equal experience in F&B, Front Office and 4/5 Hotel Management of 6 years: advantageous 6 Years' Food & Beverage Management and Hotel Management experience at 4/5 star property in
service whilst maintaining a high degree of operational delivery, no problem is too much trouble in your SOP's Driving PIT check procedure (Pre/In/Post) and manage guest profiles and preferences obtained through through central reservations upon check-in/out Manage the monthly reconciliation of Front Office External Supplier (external airport transfers etc.) Manage O-status (zero balance) and Management Accounts, the stationary and waste and control resources within your department Managing the Front Office floats (reception and “Forex”)
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure on all matters impacting the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing to ensure the hotels efficient and profitable operations. Ensure that policies, processes and standards achievement. Liaise with partners regarding day-to-day operations Create an environment that contributes to highly understand, comply with and consistently apply relevant quality related standards policies, processes, rules and
Hotel Manager required for a hotel based in East London
ties:
Experience required
3 years experience in a management position in a restaurant / hotel
Polite
motivate and manage all restaurant staff.
Assist with queries and guests complaints
Manage the entire
entire service operation of the restaurant.
Create and maintain relationship with guests in the restaurant