Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
extensive range and outstanding quality products and service We offer delicious fresh meat, along with the best will include inventory management and customer service. They will be comfortable in providing support disciplinary measures, etc. Customer relations, services, orders, complaints, feedback, etc. Procurement: and performing of hygiene, equipment, customer service, etc. training. Work together with the team, identifying
experience. They ensure a warm welcome, efficient service, and address any concerns promptly, fostering a ensuring efficient seating, order taking, and service delivery. They also proactively identify and address ensuring team members deliver exceptional customer service. · Scheduling and Communication: They are responsible maintaining a positive brand reputation. They ensure service aligns with the brand's standards and values, fostering then implement strategies to enhance efficiency, service quality, and overall customer satisfaction.
with the front-of-house team to ensure efficient service.Menu Development
with the front-of-house team to ensure efficient service. Menu Development Menu Planning: Designing and customer complaints regarding food quality or service. Special Events: Planning and executing special special events, banquets, and catering services. Customizing menus for events based on client preferences and
with the front-of-house team to ensure efficient service. Menu Development Menu Planning: Designing and customer complaints regarding food quality or service. Special Events: Planning and executing special special events, banquets, and catering services. Customizing menus for events based on client preferences and
will be responsible for the butler and cleaning services of the villa, and host guests from all over the
deliver excellent food and impeccable customer service, then we want to hear from you. The successful Wine knowledge. Highly focused on personalized services. Be proficient at stock takes, variances and cash-ups
operations of the Lodge to ensure exceptional service delivery.
reservations