ensuring cost-effectiveness and adherence to financial guidelines. Liaise with clients to understand and contractors to ensure timely delivery of services and products. Manage event schedules, timelines
departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special adhered to Oversee stock management and ordering Financial reporting and administration Payroll and staff
ensuring cost-effectiveness and adherence to financial guidelines. Liaise with clients to understand and contractors to ensure timely delivery of services and products. Manage event schedules, timelines
departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special adhered to Oversee stock management and ordering Financial reporting and administration Payroll and staff
guests to get feedback on product quality and service levelsQualifications:
with key drivers of customer satisfaction and financial success.
Key responsibilities:<
Beverage Operations - Ensure that waiters, room service staff, and barmen are always correctly and smartly
smartly dressed, offering professional and courteous service, while maintaining clean and well-kept restaurants
and ensuring prompt, standards-compliant room service orders and impeccable table appointments, including
and safety measures.
beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability customer service and satisfaction by setting and maintaining high standards for food quality, service, and cost-effective delivery of products. Monitor and analyze financial performance of the food and beverage department and organizational skills. Exceptional customer service skills and a commitment to maintaining high standards
beverage staff, ensuring high levels of customer service and satisfaction, and maximizing profitability customer service and satisfaction by setting and maintaining high standards for food quality, service, and cost-effective delivery of products. Monitor and analyze financial performance of the food and beverage department and organizational skills. Exceptional customer service skills and a commitment to maintaining high standards
training and development, and maintaining exemplary service levels.
Qualifications and Exper
other departments to provide timely and efficient services Why Join Us? We
Manager. We are committed to delivering unrivaled service and conserving the natural beauty of our environment lodge and maintaining the highest standards of service. You will report directly to the General Manager experiences by overseeing all aspects of guest services. Foster strong relationships with guests, addressing improvement. Assist in budget preparation and monitor financial performance, working to achieve revenue and cost experiences by overseeing all aspects of guest services. Foster strong relationships with guests, addressing