databases Customer relationship building & management Problem solving tasks during shift Handling and related queries Performing extra tasks given by managers / shift supervisors as required Essential Criteria:
online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk environment ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group Customer other reasonable ad-hoc duties requested from management. Education: National Senior Certificate (Grade
online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk environment ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks Group Customer other reasonable ad-hoc duties requested from management. Education: National Senior Certificate (Grade
concerns.
claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with
claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with
to establish a South African support branch to manage their local payroll enquiries. Candidates should and outbound calls to contractors and agencies Managing customer accounts Attending to queries for example
to establish a South African support branch to manage their local payroll enquiries. Candidates should and outbound calls to contractors and agencies Managing customer accounts Attending to queries for example
social media community manager consultant to join our team. As a community manager, you will play a critical
Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence