level of accuracy and within service turnaround time. To maintain and update your daily workflow tasks
Ensure that contractual requirements are met at all times; Incident investigation, reporting and management;
customer inquiries via phone, email, and chat in a timely and professional manner
- Assisting customers
people
Education and experience
procedures are followed Managing and approving leave times Maintain team workloads & distribute them accordingly
Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence