diploma or equivalent required. Additional technical training or certifications are advantageous. Key Responsibilities
Transport
KPI/target is not met and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if communication. • Ensure pro-active scheduling of training activities. • Conduct crucial conversations (difficult
department's day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations department's day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations
department's day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations department's day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations
KPI/target is not met and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if communication. Ensure pro-active scheduling of training activities. Conduct crucial conversations (difficult
KPI/target is not met and address immediately (involve Training, QA’s, Manager, and relevant stakeholders, if
communication.
Ensure pro-active scheduling of training activities.
Conduct crucial conversations
on weekends and public holidays. Participate in training and development opportunities to broaden product
on weekends and public holidays. Participate in training and development opportunities to broaden product
received through calls and emails. Hire, onboard and train new Client support specialist employees. Assess