Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
ocean exports, customer service and front-office admin essential.
Your role will entail portions
interactions, and possess strong organizational and admin skills, we invite you to apply. Strong MS Office
degree
Ensuring product leadership: Implement the local customer
inbound teams within a department, and monitor productivity
in-depth knowledge of the company's technical products and services and they should be able to relate accurate, detailed information and training about our products, services, and policies to customers.
troubleshoot problems and provide information related to product/services Please note that this role is for an international answering product and service questions and advising about other products and services Resolving product and
troubleshoot problems and provide information related to product/services Please note that this role is for an international answering product and service questions and advising about other products and services Resolving product and
policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging
policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging