Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
clients even when you are busy, smile). Answer calls in a friendly professional manner. Accurately book Systems Manual. Manage cash takings and daily banking. Complete accurate daily cash-up. Remuneration
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate
surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate