Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record Medical Aid Pension Fund (After 3 months) The post Customer Service Position appeared first on freerecruit
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record Medical Aid Pension Fund (After 3 months) The post Customer Service Position appeared first on freerecruit
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1 Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies: •
Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Company Name: CAR time Midrand. Requirements: Customer Service. Good Communication Skills. Great Mechanical Bilingual English / Afrikaans Duties: Greeting customers and directing vehicles to an available technician offered in place of expensive repairs. Answering customer questions about service outcomes and consulting Informing customers about potential cost savings and warranty protections. Assisting customer with quotations and managing the service Centre's scheduling and workflow. Informing customers of changes in service or
About the Company Lyra is transforming mental health care through technology with a human touch to help people mental health care for their employees and their families. With our innovative digital care platform and network, 10 million people can receive the best care and feel better, faster. Role Overview This role and SLA adherence Client retention and excellent customer experience. Client risk management. Management with EHW component to brainstorm initiatives, customize interventions, and lead innovation. Management
About the Company Lyra is transforming mental health care through technology with a human touch to help people mental health care for their employees and their families. With our innovative digital care platform and network, 10 million people can receive the best care and feel better, faster. Role Overview This role and SLA adherence Client retention and excellent customer experience. Client risk management. Management with EHW component to brainstorm initiatives, customize interventions, and lead innovation. Management
high-quality and efficient service levels for clients and agents; and to assist the GM in managing the in-house Experience dealing with international clients and agents Duties include: First response on all new inquiries