convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets ensure service excellence and client satisfaction with all client products. Providing back-up support to to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on feedback to Management about product matters, service patterns, and customer input to back continuous
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets ensure service excellence and client satisfaction with all client products. Providing back-up support to to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality for professional development and career growth. Supportive and inclusive work environment. Market Related
Providing exceptional and professional client service to ensure all processes are followed timeously information of members.
They provide lead generation and sales enablement services, and use a combination of data and highly contextual personality type that genuinely loves customer service and has strong experience and ideas on how a client clients if you think they can benefit from enhanced services offered by SHS Troubleshooting of campaigns that field Minimum 1 year of experience in customer service/account management Microsoft Office experience knowledge Business acumen Knowledge of customer service practices Strong written & verbal communication
estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer cover Flexible working hours Exceptional Superior support, development coach /mentor and on-going learning