convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
energetic and extremely passionate about customer service R24.75phr to R39phr
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Respond to Customer Queries : Respond to a high volume of online chats and liaise with customers on sales all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition
Working hours 08:00 to 17:00 Monday to Friday
The above list is a guideline to what
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
and managing a team of +- 20 agents
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
They provide lead generation and sales enablement services, and use a combination of data and highly contextual manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime suits a personality type that genuinely loves customer service and has strong experience and ideas on how clients if you think they can benefit from enhanced services offered by SHS Troubleshooting of campaigns that relevant field Minimum 1 year of experience in customer service/account management Microsoft Office experience