Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines conversations in a comprehensive way according to the standard operating procedures on the relevant systems. stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines conversations in a comprehensive way according to the standard operating procedures on the relevant systems. stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and
City, Tygervalley (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and
levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring this
Ability to do multi-tasking in terms of set standards. Professionalism, maturity, and excellent customer-facing
Ability to do multi-tasking in terms of set standards. Professionalism, maturity, and excellent customer-facing