duties such as running the Brokers daily diary, making, confirming and rescheduling meetings and appointments Brokers clients' Salesforce and Drive folders are kept up to date Arrange travel details for Brokers from time
duties such as running the Brokers daily diary, making, confirming and rescheduling meetings and appointments Brokers clients' Salesforce and Drive folders are kept up to date Arrange travel details for Brokers from time
of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting exciting brands. They are dedicated to making a positive impact in the lives of people and businesses, bringing employee brings humanity and empathy to their work, making a tangible and valuable difference to the brands
of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting exciting brands. They are dedicated to making a positive impact in the lives of people and businesses, bringing employee brings humanity and empathy to their work, making a tangible and valuable difference to the brands
of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting exciting brands. They are dedicated to making a positive impact in the lives of people and businesses, bringing employee brings humanity and empathy to their work, making a tangible and valuable difference to the brands
of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting exciting brands. They are dedicated to making a positive impact in the lives of people and businesses, bringing employee brings humanity and empathy to their work, making a tangible and valuable difference to the brands
documentation of customer interactions and follow-ups d) Technical Proficiency Utilize call centre software (CRM) systems effectively. Maintain accurate and up-to-date customer records. Demonstrate proficiency Retention Identify opportunities for cross-selling and up-selling insurance products. Assist in daily customer Take part in sales and retention campaigns. Follow up with customers to ensure satisfaction and address (CRM) systems effectively. Maintain accurate and up-to-date customer records. Demonstrate proficiency
documentation of customer interactions and follow-ups d) Technical Proficiency Utilize call centre software (CRM) systems effectively. Maintain accurate and up-to-date customer records. Demonstrate proficiency Retention Identify opportunities for cross-selling and up-selling insurance products. Assist in daily customer Take part in sales and retention campaigns. Follow up with customers to ensure satisfaction and address (CRM) systems effectively. Maintain accurate and up-to-date customer records. Demonstrate proficiency
Responsibilities will include: Servicing clients and up sell products according to clients needs. Servicing
escalated query (end-to-end) with ongoing follow up & feedback to the customer, until the query is team and documented records of discussion held. Stay up to date with the relevant information and knowledge person, orders captured, queries resolved, follow up calls and engagements) Provide input to weekly & save communication and orders accordingly for follow up and compliance purposes. Call Centre Performance