enthusiastic individuals to join us as Customer Service Representatives in our inbound call centre. As solutions to problems, and deliver exceptional service with each interaction. Key Responsibilities: -
Training Implement, support and the promotion Onsite Services Program Assist with Pre and Post-Sales Support
ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily monitoring systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high and distribution functions by improving customer service through analyzing, evaluating, and optimizing related related processes. Establishing and communicating service and performance metrics, monitoring and analyzing to customers on order delays. Ensure changes to services and processes are implemented effectively within
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per
includes insurers and clients Provide ongoing service and support to your client base Administration:
includes insurers and clients Provide ongoing service and support to your client base Administration:
operations, driving efficiency and excellence in service delivery. Collaborate with cross-functional teams