support and remote care to the company's USA customers. • They maintain high customer satisfaction and and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Product Experts ensure that prospective customer callers are assisted with the information they require/desire process the sales on the new customer's behalf. • They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. REQUIREMENTS Minimum
support and remote care to the company's USA customers. • They maintain high customer satisfaction and and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Product Experts ensure that prospective customer callers are assisted with the information they require/desire process the sales on the new customer's behalf. • They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. REQUIREMENTS Minimum
remote care to hearX USA customers. They maintain high customer satisfaction and ensure customers are assisted messages. Product Experts ensure that prospective customer callers are assisted with the information they process the sales on the new customer's behalf. They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. Key Performance Areas products to existing or (and prospective) customers. Provide customers with relevant product or training information
interpersonal communication. Team player with a caring attitude. Flexible in adapting to changes and management
interpersonal communication. Team player with a caring attitude. Flexible in adapting to changes and management
effectively work within a team environment. Demonstrate a caring attitude and behaviour towards members. Adapt to
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports paperwork. Exercise discretion when dealing with customers who misuse the service and recommend appropriate service to customers. Complete all tasks at the trade counter to the satisfaction of the customer. Notify any necessary discounting, negative feedback, or customer requests for items not yet part of company product
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports paperwork. Exercise discretion when dealing with customers who misuse the service and recommend appropriate service to customers. Complete all tasks at the trade counter to the satisfaction of the customer. Notify any necessary discounting, negative feedback, or customer requests for items not yet part of company product
Gauteng We are currently seeking professional and customer-oriented individuals to join a dynamic team as industry and enjoy providing excellent service to customers, this role is perfect for you. Salary: R7000 - produce a copy) 2 years working experience in a customer facing role Computer literacy Able to get to work months Key Responsibilities: Customer Service: Ensure excellent customer service throughout Problem Resolution: Resolution: Address customer inquiries, concerns, and complaints professionally and efficiently, finding
Gauteng We are currently seeking professional and customer-oriented individuals to join a dynamic team as industry and enjoy providing excellent service to customers, this role is perfect for you. Salary: R7000 - produce a copy) 2 years working experience in a customer facing role Computer literacy Able to get to work months Key Responsibilities: Customer Service: Ensure excellent customer service throughout Problem Resolution: Resolution: Address customer inquiries, concerns, and complaints professionally and efficiently, finding