Jnr Support Engineer (Centurion) Test faulty stock received from Distributors and other customers. Supporting
turnaround times by utilizing the claims diary system effectively. Apply and effectively communicate all technical issues using available tools and systems. Demonstrate a clear understanding and execution understanding of how to operate a claims management system, as well as the use of relevant tools that can service providers to engage on each claim, such as engineers, etc. Practice and Promote Consistent Effective Claims Management and effective ability navigate systems. Understand and communicate technical matters analytically
turnaround times by utilizing the claims diary system effectively. Apply and effectively communicate all technical issues using available tools and systems. Demonstrate a clear understanding and execution understanding of how to operate a claims management system, as well as the use of relevant tools that can service providers to engage on each claim, such as engineers, etc. Practice and Promote Consistent Effective Claims Management and effective ability navigate systems. Understand and communicate technical matters analytically
into the system. To verify and update any client personal information changes on the system policy record document and to make the relevant claim notes on the system. To ensure a client's claim expectation is adequately
into the system. To verify and update any client personal information changes on the system policy record document and to make the relevant claim notes on the system. To ensure a client's claim expectation is adequately
•The ability to work various telecommunications systems (telephone, fax machine, switchboard, social media) skills •Proven effective filing and administration system skills Salary market related.
•The ability to work various telecommunications systems (telephone, fax machine, switchboard, social media) skills •Proven effective filing and administration system skills Salary market related.
Requirements: Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years understanding of industry trends and technologies/systems. KYC Processes Knowledge. Duties and Responsibilities: Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service channel. Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years
Requirements: Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years understanding of industry trends and technologies/systems. KYC Processes Knowledge. Duties and Responsibilities: Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service Monitoring: Monitor daily transactions within the system and identify suspicious activities. Customer Service channel. Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years
standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive