post flight departure travel-related queries in customer relations department in German & English performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1
Our client is seeking an Arabic Customer Service Host to join their team , the right candidate will be be responsible for customer queries, email and online chats in Arabic Language. Duties include, but not not limited to: Responding to customer queries by telephone, email and online chats in Arabic Language pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis Monitor/update customers on special shipments. Know truck arrival times for all branches daily. Response
client in the service industry is looking for an experienced and well-spoken Customer Service Agent (UK campaign) equivalent Minimum of 5 years' experience in a customer service agent/ contact centre agent role Evidence Strong values in customer service Good initiative and judgement skills Team player Customer Focus: excelling excelling at customer service & able to build rapport Familiar with Data Protection Act Communication positively impacting customer satisfaction and sales opportunities. Establish customer enquiry through effective
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising related processes. Establishing and communicating service and performance metrics, monitoring and analyzing Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
Office for an experienced Customer Service Specialist in Network Planning Service Standards and Performance Network Planning & Aeronautical Operations Service Standards & Performance, and will be responsible formulation for Customer Care Lead research and benchmarking as input into the development of the customer care care strategy and obtain cross functional input - customer intelligence, forecast and applicable technical plans Define the Customer Care Policy & Procedures based on the targeted customer service culture whilst
Our client is seeking an Arabic Customer Service Host to join their team , the right candidate will be be responsible for customer queries, email and online chats in Arabic Language. Duties include, but not not limited to: Responding to customer queries by telephone, email and online chats in Arabic Language pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by