to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular are adhered. Conduct coaching on the back of opportunities identified in quality assessments Conduct regular detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
looking for Collection agents to join our team to call Businesses & Customers on behalf of a client First party /3 rd party collections, Rep will be calling on behalf of the creditor as opposed to the collection Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience. For 1 st party collections, it will
focus of your role will be to perform outbound calls for confirmation of cover and other questions that underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues health-related terminology is preferable • Previous call centre or customer service experience is preferable organised and have administrative skills • You are quality driven • You have the ability to pay attention
focus of your role will be to perform outbound calls for confirmation of cover and other questions that underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues health-related terminology is preferable • Previous call centre or customer service experience is preferable organised and have administrative skills • You are quality driven • You have the ability to pay attention
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
purpose of Blockman is to cut meat products to quality standards according to the Butchery manager's production Meat cutting techniques Block tests and costings Quality indicators Sanitation control Meat and Poultry Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
purpose of Blockman is to cut meat products to quality standards according to the Butchery manager's production Meat cutting techniques Block tests and costings Quality indicators Sanitation control Meat and Poultry Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer