excellent customer service skills, including questioning, probing, listening, establishing rapport, and
appointments and managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients
appointments and managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients
into insights: You will need to ask the right questions to gather the necessary information, as you will
outbound calls for confirmation of cover and other questions that may arise after the online capture of new
outbound calls for confirmation of cover and other questions that may arise after the online capture of new
customer enquiry through effective open and probing questions. Reassure clients we can help at all times. Use
depending on the account allocated TBD in the interview stage (however flexibility is key)
4. Training:
to the Sales Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers
to the Sales Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers