to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged Local/regional offices. Problem deliveries, mailing accounts with futile trip charge. Follow up on outstanding min. Daily reporting on unresolved issues to management and any written complaints received. Forward for non-account clients. Run delivery reports by customer as and when required by management. Assist
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests unresolved issues to the designated resource Manage customers' accounts Keep records of customer interactions customer activity reports Maintain customer databases Manage administration Communicate and coordinate with PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests unresolved issues to the designated resource Manage customers' accounts Keep records of customer interactions customer activity reports Maintain customer databases Manage administration Communicate and coordinate with PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
in office support to Export Sales Development Managers. Assist with all export related queries and ensure email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication changes in vessel scheduling Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
in office support to Export Sales Development Managers. Assist with all export related queries and ensure email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication changes in vessel scheduling Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
successful candidate will be reporting to the Group Manager: Network Planning & Aeronautical Operations and specific needs. Maintain and Implement key account framework Track and analyse engagement program initiatives such as performance management, succession planning and talent management to ensure team performance Development /Business Administration/Operations Management and any other relevant is essential Bachelor years Operational Relationship Management and Supervisory Management experience is essential. 3 years
screening, endorsements, rating and handling of account queries. Underwriting: Process quotes, new business Cancellations Action Renewals Endorsements Relationship Management: Build and maintain internal and external relationships
screening, endorsements, rating and handling of account queries. Underwriting: Process quotes, new business Cancellations Action Renewals Endorsements Relationship Management: Build and maintain internal and external relationships
claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with medical practitioners regarding medical history and accounts required relevant to assessing the claim. Other
claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with medical practitioners regarding medical history and accounts required relevant to assessing the claim. Other