external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination (which may may require after hours and weekend work) Assist with service recovery and client apologies, also help
safe, smooth, and efficient operations. Provide assistance to the Business Unit Manager with daily operations work after hours or on weekends when required. Assist with the quality control of forwarding invoices
safe, smooth, and efficient operations. Provide assistance to the Business Unit Manager with daily operations work after hours or on weekends when required. Assist with the quality control of forwarding invoices
offered to ensure maximum use by clients. Explore and assist in finding possible ways to improve current business of Company monthly client service fee invoices. Assist and follow up on outstanding client invoices. Negotiate entertainment and payroll related expense claims. Projects Assist with business projects as and when required. EDUCATIONAL
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first contact assigned CRM tasks for support calls to customers. Assist with outbound calling tasks as and when required/requested
logistics, managing purchases, and providing assistance with member engagements and activations. The including purchases and other arrangements.
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs)
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs)