Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
Customer-oriented individual required to provide technical support to customers and deal with other support Experience • More than 2 years' call centre and/or customer management experience (Solution training will
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Reference: CPT005227-JB-1 If you live, breathe and eat Customer experience and its your life blood then I have to and understanding our customer's individual needs and tailoring services to meet them and to provide can have. Doing so would facilitate and achieve customer growth and retention and improve our engagement them. You would be required to interact with customers, uncover their problems' root cause, and quickly analyse potential solutions or recommendations. The Customer Experience Lead will partner with managers and
Counter Sales Customer Service Invoicing Orders, etc. Requirements: • Grade 12 • Related tertiary education
products/services to their valued customers. They are committed to delivering exceptional customer service ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent to join Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme