Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
objectives are met. Manage complex shipments and work after hours or on weekends when required. Assist with
objectives are met. Manage complex shipments and work after hours or on weekends when required. Assist with
interpersonal communication.
transport. Willing to work overtime and be available after business hours and during weekends when required
making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage
transport. Willing to work overtime and be available after business hours and during weekends when required
making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage
meetings and information sessions with clients, managed care organisations and relevant industry stakeholders