recovery and client apologies, also help with handling of complaints Answering/responding to inbound
Possession of valid PSIRA certifications Ability to handle a hand gun for commericial purposes Physical Fitness
protocols and procedures. Conflict Resolution: Handle conflicts, disputes, or disruptive behaviour in
protocols and procedures. Conflict Resolution: Handle conflicts, disputes, or disruptive behaviour in
environment. 7. Attention to detail and accuracy in handling customer information and property data. 8. Familiarity
environment. 7. Attention to detail and accuracy in handling customer information and property data. 8. Familiarity
via ticketing system, where needed. • Effective handling of any client complaints regarding the VeriClaim
via ticketing system, where needed. • Effective handling of any client complaints regarding the VeriClaim
MS Excel, PowerPoint, Word & EVOLVE. Able to handle 30 -35 Job cards per day. Maintain a maximum open
Operational assistance to the Technical Advisors Handling of service requests. Arranging of service attendances