Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage
making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage
Positive team player willing to work beyond office hours to help others to reduce workloads to achieve company
identified by management are processed within 2 hours. Interacting with medical aids, hospitals and medical
identified by management are processed within 2 hours. Interacting with medical aids, hospitals and medical
benefits program including 23 days of annual leave, 8-hour workday with a 30min break, life cover, disability
benefits program including 23 days of annual leave, 8-hour workday with a 30min break, life cover, disability
and Availability: Willingness to work irregular hours, including nights, weekends, and holidays, based
and Availability: Willingness to work irregular hours, including nights, weekends, and holidays, based