Operational assistance to the Technical Advisors Handling of service requests. Arranging of service attendances
presence
● Goal oriented focus
● Ability to handle surprises / change
● Persuasion skills
●
to function adeptly in a fast-paced setting and handle multiple customer interactions concurrently Proficiency
result in sustainable profitability and growth. To handle the processing of claims accurately and quickly
result in sustainable profitability and growth. To handle the processing of claims accurately and quickly
analytical and problem-solving skills. Ability to handle stressful situations appropriately Ability to write
analytical and problem-solving skills. Ability to handle stressful situations appropriately Ability to write
service and resolving issues in a timely manner Handle all customer queries and claims efficiently Supply
service and resolving issues in a timely manner Handle all customer queries and claims efficiently Supply
recovery and client apologies, also help with handling of complaints • Answering/responding to inbound