Relationship management with our top producing financial advisors Active case/pipeline management Provide external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination (which may may require after hours and weekend work) Assist with service recovery and client apologies, also help
Relationship management with our top producing financial advisors Active case/pipeline management Provide external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination (which may may require after hours and weekend work) Assist with service recovery and client apologies, also help
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc independently. Must be able to work under pressure and manage high volumes of work.
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc independently. Must be able to work under pressure and manage high volumes of work.
after-hour requirements from clients and operators. Assist with keeping relevant certification files up to order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance after-hour requirements from clients and operators. Assist with keeping relevant certification files up to order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance allowance claims as required, Daily cranes Masterdata management. Main Purpose of a Job Drive overall branch efficiency
after-hour requirements from clients and operators. Assist with keeping relevant certification files up to order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance after-hour requirements from clients and operators. Assist with keeping relevant certification files up to order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance allowance claims as required, Daily cranes Masterdata management. Main Purpose of a Job Drive overall branch efficiency
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs) Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
billings. This individual will also be expected to assist on other administrative tasks to ensure that turnaround contracts, De/Re or Change of ownership with assistance from the sales departments/business sales consultant and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
billings. This individual will also be expected to assist on other administrative tasks to ensure that turnaround contracts, De/Re or Change of ownership with assistance from the sales departments/business sales consultant and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs) Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence