ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily monitoring systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high and distribution functions by improving customer service through analysing, evaluating, and optimising related related processes. Establishing and communicating service and performance metrics, monitoring and analyzing first culture across the team. • Ensure changes to services and processes are implemented effectively within
for an experienced Customer Service Specialist in Network Planning Service Standards and Performance Department Network Planning & Aeronautical Operations Service Standards & Performance, and will be responsible & Procedures based on the targeted customer service culture whilst considering operational requirements
quality service, and the well-being of their clients. The role: Our client is seeking a Service Providers environment. Minimum of 3 years of experience in client service, medical representation, or interaction with specialists
vibrant and energetic Service Coordinator / Store Administrator to join their Service Department as soon all relevant information to handle product and service inquiries Provide pricing and delivery information efficiency of the customer service process Logging of all customer service calls Assign calls to technicians the client is pleased with the service received Scanning of all service and customer-related documentation clients at dealers in the far areas Filing of service or client-related documentation appropriately You
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about about other products and services Resolving product and service problems Reviewing and making changes outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud detection
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about about other products and services Resolving product and service problems Reviewing and making changes outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud detection
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
Our client is seeking an Arabic Customer Service Host to join their team , the right candidate will be
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is Client risk management. Management of all secondary services which includes, account management, consulting and facilitation on all contracted secondary services. Development and delivery of training products the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends