be considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence