bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate
surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility