bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer