managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
managing the dentist's calendar. Answering phone calls, emails, and inquiries from patients, insurance
Presenting Training to clients - Communication between Head Office and Clients - Setting up Training times
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
of customers by request from management Provide Training Implement, support and the promotion Onsite Services
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility