will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role
queries and obtain a satisfactory conclusion. Obtain account information and update with action given/taken
problems Reviewing and making changes on customers' account when needed Handling complaints Handling inbound
problems Reviewing and making changes on customers' account when needed Handling complaints Handling inbound
presentation and writing skills at a high level Microsoft Office; including Excel, Word, and PowerPoint at a high
(Skills/Attributes/Abilities) • Computer Literacy (MS Office Suite). • Knowledge of SAP ERP Systems? • CRM platforms
KNOWLEDGE AND REQUIRED SKILLS Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms
KNOWLEDGE AND REQUIRED SKILLS Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms
adaption of an Agile delivery methodology. Key Accountabilities Work with managers to ensure the Customer