in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar
focused on candidates with long-term insurance experience with the objective of providing an end-to-end would be advantageous at NQF 5
while maintaining high quality and productivity standards. Product Knowledge: Maintain up-to-date knowledge Quality Assurance: Ensure adherence to quality standards and service level agreements (SLAs) by consistently improvements, and suggestions for enhancing the customer experience. Matric or Relevent Qualification
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service positive service experiences consistent with our key performance metrics, quality standards and customer customer experience program. Perform other duties as needed. JOB DESCRIPTION Join our dynamic team as a Customer organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service positive service experiences consistent with our key performance metrics, quality standards and customer customer experience program. Perform other duties as needed. JOB DESCRIPTION Join our dynamic team as a Customer organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service positive service experiences consistent with our key performance metrics, quality standards and customer customer experience program. Perform other duties as needed. JOB DESCRIPTION Join our dynamic team as a Customer organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service positive service experiences consistent with our key performance metrics, quality standards and customer customer experience program. Perform other duties as needed. JOB DESCRIPTION Join our dynamic team as a Customer organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment
and QA sessions. Is available for employees who experience work problems providing appropriate coaching and procedures • Any issues falling outside of standard operating practices and procedures are referred and Organisational Skills; defining performance standards and meeting service levels; manage resources; deviations to client relations / service agreements Experience, Knowledge and Qualifications Education (Formal of a CRM system 1-2 years' experience as an Agent 6-12 months' experience as a Team Leader / Manager
levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring this Word, Excel, and Outlook; Previous supervisory experience; A real passion for people management and development service level management and experience; Previous people management experience; Driven, motivational, professional
certified
EXPERIENCE & SKILLS: