preferably in a customer service environment Some post High School education preferred Excellent telephone preferably in a customer service environment Some post High School education preferred Excellent telephone
the client's needs. ▪ Know and understand the product in order to provide the caller with clear information fraudulent activities. ▪ Make recommendations about the product to address the client's needs. ▪ Assist with the
numbers when required
Provide MyConnect Card product information and knowledge on how the system works
Good knowledge of all the Company products
Previous experience in a customer relationship
the client's needs. ▪ Know and understand the product in order to provide the caller with clear information fraudulent activities. ▪ Make recommendations about the product to address the client's needs. ▪ Assist with the
inquiries. Provide customers with comprehensive product and service information. Utilize our in-house operating when necessary. Consistently uphold personal productivity standards while ensuring adherence to quality
proactive customer support, inform them about new products or services, and collect feedback for a database
proactive customer support, inform them about new products or services, and collect feedback for a database
Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation
Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating